Policies

Customer Service Policy

It is the policy of National-Spencer, Inc. to provide distributors a wide variety of lubrication equipment with the fastest delivery and service to meet the expectations of every customer. Customer service representatives are available to give support and satisfaction to each and every customer from the smallest to the largest distributor. Call us today at 800-231-1525 to discuss your needs. We will show you our maximum response.

Shipping Policy and Guarantee

National-Spencer is committed to the goal of shipping product within 24 hours from receipt of order on stock items. If an item is not in stock National-Spencer will ship the back order freight prepaid and allowed within the contiguous United States. All orders will be acknowledged with price and delivery within 12 hours of any working day.